Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how SculptPro ("we", "us", "our"), operating the website roamieone.com, collects, uses, and protects your personal information when you visit our store or place an order. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

SculptPro
25 Easedale Gardens, Low Fell, Gateshead, NE9 6LY, United Kingdom
Email: hello@roamieone.com

Information we collect

  • Order & account information: name, billing and shipping address, email address, and telephone number.
  • Payment information: processed securely by our payment providers (e.g. Shopify Payments, PayPal). We do not store your full card details.
  • Usage & device data: information collected automatically through cookies and similar technologies, such as IP address, browser type, and pages visited.
  • Communications: any information you provide when you contact us or sign up for marketing emails.

How we use your information

  • To process and deliver your orders and manage payments, returns, and refunds.
  • To provide customer support and respond to your enquiries.
  • To send marketing communications where you have consented (you can opt out at any time).
  • To improve our website, products, and services.
  • To comply with our legal obligations and prevent fraud.

Legal bases for processing

We process your data on the basis of performance of a contract (to fulfil your orders), our legitimate interests (to run and improve our business), your consent (for marketing), and compliance with legal obligations.

Sharing your information

We share data only with trusted parties who help us operate our store, including our e-commerce platform (Shopify), payment processors, shipping and fulfilment partners, and email/marketing providers. These parties process data on our behalf under appropriate safeguards. We do not sell your personal data.

Cookies

We use cookies to operate the website, remember your preferences, analyse traffic, and support marketing. You can control cookies through your browser settings and our cookie banner.

Data retention

We keep personal data only for as long as necessary to fulfil the purposes described above, including legal, accounting, and reporting requirements.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict, or object to the processing of your data, the right to data portability, and the right to withdraw consent at any time. To exercise these rights, contact us at hello@roamieone.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

International transfers

Where data is transferred outside the UK, we ensure appropriate safeguards (such as adequacy decisions or standard contractual clauses) are in place.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Contact

For any privacy questions, contact us at hello@roamieone.com.